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ADSL/VDSL

Get support on our ADSL and VDSL products.

  • Finding out your IP and your Routers IP address on windows.

    You may need to find out what your IP address is or find out what your routers IP address is. First search your computer for Command prompt . You can also search CMD. In windows 10 click on the window...

  • Setting up ADSL/VDSL on a Netgear router.

    In this tutorial we are going to show you have to setup your netgear router with iONLINE's ADSL network. This guide will work for all ADSL Netgear setups in South Africa.  First make sure your compute...

  • How to change your Netgear router admin password.

    It's a great idea to make sure your router does not have a default password. You should especially change the password if you have Remote management turned on. NOTE: Please call iONLINE and ask us for...

  • Understanding SNR and Attenuation Rates.

    iONLINE might ramble on to our clients about technical terms when it comes to the quality of your ADSL line. Below is detailed information about these technical terms and what it means. Signal-to-nois...

  • Fixed line services - Setup of new router

    How to install your newly received router from iONLINE Routers provided by iONLINE is pre-configured and no setup on the device will be required. 1. Open the box and check the received content: 1.1. M...