In order for your device to connect successfully to iONLINE’s APN solution on android device, you are required to change the APN profile information on the device.
In this guide we will be connecting to iONLINE default APN (ionline.co.za) You are required to use your APN name if you do not use the default ionline.co.za APN which is chosen when purchasing the APN solution from us.
NB: Please have the correct APN Details on hand for the specific Simcard you will be using.
- Navigate to your settings icon on your home screen or you can scroll down and access your settings via the main window.
- In Settings Click on Connections.
- .In Connections tap on "Mobile Networks”
- Click on "Access Point Names" in the Mobile networks tab.
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In Access Point Names select "Add”.
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In "Edit Access Point" We are going to fill in the Name and APN section. In the "Name" section enter in a profile name. We called ours “iONLINE” but it can be anything. Under "APN" enter in your APN Address. iONLINE’s Default APN is “ionline.co.za” however If you have your own Cloud APN address please use the APN address given to you or contact your IT Administrator to get the correct APN Name.
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Go back and now click on the Profile you have just created. In our case we will select "ionline”You have successfully setup the unit to connect to your APN.
You have successfully setup the unit to connect to your Could APN. If you do however have any issues accessing the internet or connecting to the APN, please contact your IT department or alternatively you can contact iONLINE support in order to assist with the APN connection troubleshooting.
Jacques Swanepoel
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