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Enabling Out of office and automatic replies on your Exchange account.

Adding Automatic replied and scheduling out of office replies on iONLINE's Traditional exchange accounts is easy and can be done yourself. 

  1. First login to your exchange account via Outlook Web App. To do this go to http://cloudmail.ionline.co.za/ and Enter your username and password, and then click Sign in
  2. Once you logged in click on the cog button(Which is the settings icon) on the top right corner of Outlook Web App. A box will open on the right side of the website. Then click on "Automatic Replies"
  3. In Automatic replies select "Send Automatic Replies" (1). If you would like to set a time period for when you want automatic replies on tick the "Send replies only during this time period"(2) and choose your start and end time. Finally, add your message to the Message box (3)
  4. Scroll down and Select "Send Automatic reply messages to senders outside my organization" and then select "Send automatic replies to all external senders" Finally fill out your Automatic reply message again.
  5. Once you have filled out all the relevant information click on "OK" on the top of the Automatic reply tab.

You have successfully set up automatic replies. If you have set a start and end Time you will not have to come back to deactivate your Automatic replies however if you haven't you will have to come deselected and save your settings when you want Out of Office off. 

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  1. Edwin Watson

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